‘Cos Able To Compete in Emerging
Markets Will Rule the World’
Amitava Chattopadhyay, chair of marketing innovation and creativity at
Singapore-based global business school INSEAD, says today’s emerging market
multinationals will be tomorrow’s global leaders. The international
branding expert talks about some of the ideas he has tackled in depth in
his latest book, The New Emerging Market Multinationals, in an interview
with ET’s Sudeshna Sen. Edited excerpts:
India as an emerging market is currently going through a turbulent image
phase; in the past year, perception about the country tanked, but now some
light is seen at the end of the tunnel. How important is the brand of the
country for emerging multinationals?
The country brand is extremely important. One of the things emerging market
multinationals have to deal with is the country of origin and the
perceptions about it and associations related with it. Let’s go a few
decades back. In 1981, it was a different world. The only thing western
media projected about India was abject poverty. Today the stories in western
journals are usually about what an Indian company is doing that is
upsetting the applecart for western companies, or about policy initiatives
like the recent spate of reform announcements, and discussions about that.
You discuss emerging market brands. Many emerging market companies are
choosing to enter other emerging markets, like in Africa, instead of
developed markets. How important is it for an emerging market company to
have a recognised brand in their portfolio, like a Jaguar, to be taken
seriously in the global arena?
That’s an interesting question, and a very western perspective. The
balance of power is shifting. Growth in the developed world has faltered.
All of modern history, it has been that the incumbent brand is the
developed country brand. As the tide shifts, it will be the brands
incumbent in emerging markets which are the incumbent brands globally. It
is exciting to see these companies building brands. Look at Thums Up—it
still is the largest cola brand in India, after 20 years of Coca Cola
owning it. I think Parle was badly advised and undersold the brand at the
time (Parle sold Thums Up and its other soft drinks to Coca-Cola for $60
million in 1993). If I own the equivalent of Thums Up in Africa, when the
penny drops, and developed world MNCs start competing in Africa, brands
that are local leaders will hold their own, whoever owns them.
So what is the value of acquiring a big name global brand for any
emerging market company?
Take Tetley, for instance. That was the first big acquisition of Indian
brand overseas, by the Tatas. The first time they tried, they did not have
the financing in place. But there is no way Tata Global Beverages could
have existed as it does today without Tetley. Tata Tea owned tea gardens
and sold its produce in the markets in Calcutta. It sold its first branded
tea in 1986; now, it owns no tea gardens and is a branded beverages player.
No way
could it have done that without Tetley. Or take
Jaguar-Land Rover. Tatas acquired JLR just before the Lehman collapse, so
later everybody said you paid too much. But four years on, this company
contributes disproportionately to the profits of Tata Motors.
How important is the western perspective? After all, most emerging
company MNCs need capital, and that’s still driven by western perspectives.
There is a reason that instead of talking about cows in the street,
western media is talking about policy initiatives—because that’s where the
action is. That is why you have Indian CEOs at global multinationals.
There’s a reason why Indra Nooyi is CEO of Pepsi, or Ivan Menezies is head
of Diageo. The future winners will be the companies who can compete in
emerging markets; it will not be companies who can grow their market share
from 18% to 19% in developed countries. The importance of western
perception is eroding. Yes, that perception matters, but emerging countries
are beginning to see that they have a role. And there is talk of making
funds available on a regional basis because emerging market companies see
themselves as world players. All of this takes time. It takes time for
people to get their heads around the idea of a change in perception.
Bloomberg
TV : Inside Strategy Series-II…. Strategy Tips from Dr. Nirmalya Kumar-
London Business School… Authored Indian Global Powerhouse:- Here Going
further deeper into Emerging Markets
1. Segmenting
the market and understanding the consumer is the key. It is the starting
point for both Strategy & Marketing.
2. One
product is just not enough, company needs a basket of products. If you have
strong umbrella brand, develop and nurture more n more Sub-Brands….make
them self sustainable.
3. Value
Vs Volume.
4. If
Co. has a customer, Co. need to innovate to maximize its offerings to that
customer.
5. Ancillary
services can be highly profitable.
6. Profit
Migration Path with the customers…Ex-Bank sells various credit instruments
to Saving/Current Account Customers.
7. Strategy
of volume have to be 3 to 5 yrs. Discounted Cash Flow Concept then only
will make sense. 10 yrs is too long a time, we may be dead.
8. Key
Drivers for MNC: Large variety/basket/portfolio of products.
9. Challenges
for Indian CO.s: MNCs Expertise/Learning Curve/Economies(Both
Efficiency & Effectiveness) of Scale & Scope/ ………..For competition
Indian Cos need to go Global………..Indian Cos have better customer
insights….MNCs have started deputing resources in India and this is going
to be a challenge for Indian Cos….Indian Cos need to be agile and have to
be more cost effective.
10. MNCs
are attacking NICHES……OR buying Indian Cos
11. Indian
Cos need to scale up if they wish to survive
12. If
Indian Cos need to attack US consumer or western Europe..Need a big
marketing budget…….Not possible rite now…….20 yrs down the line may be a
different story.
13. Growing
scale is essential to fuel Global Ambitions
14. Japanese
Strategy: Low Cost…Competitive Home Market…Pushing them to be
innovative…Prime Mover in Differentiating Technologies which have a
world-wide acceptance.
15. Suggestion
for Going Global: Go in Emerging Markets….Build Up Scale
16. Brands
Emerge Out Of China: Japanese/Korean Strategy Imitating………Developing a
World Leading Co…….Ex-Telecom…..Pianos…….Microwaves…Low Cost Strategy n
give scale……..Outsourcing to China help them to understand technical know-ho
of manufacturing world-class products……Just Imitate.
17. India
Vs China 5 yrs down the line:- Bullish on both….India has
really big Global Players in B2B…We have to go overseas to compete or per
say survive in long run…
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